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Mr. Mallon has three (3) courses/topics that he is  able to expand or condense based on the needs of the audience

(1) Everything I Needed to Know about Business I learned from a trip to Disney
(2) Quality Service as a Reputation Marketing Tool
(3) S.T.A.R. - Threat Mitigation in the Service Oriented Environment
 
Mr. Mallon can be reached at buzz@storytellerpromostions.com